Here's some quick 'bio's of the Customer Support Staff who are likely to be dealing with your enquiry at Plymouth. They can deal efficiently with your enquiry and usually respond within 1 working day. If they can't answer your query directly they can access a wide range of technical experts who can.
Eric Whitley - Business Development Executive
Eric heads up the Customer Support Team and manages the Commercial business at Silicon Sensing, Plymouth. With over 20 years experience working for Atlantic Inertial Systems (previously BAE Systems) and more recently Silicon Sensing, Eric brings a wealth of expertise to the business. An engineer by profession, but with a broad business and commercial background, Eric is equally happy to talk about your application and help you select the right product as he is discussing price and delivery.
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Andy Hughes - Sales Executive
Andy is a senior member of the Customer Support Team with specific responsibility for all marketing activities at Silicon Sensing. Like Eric, he has a professional engineering background and has been with Atlantic Inertial Systems (previously BAE Systems) and Silicon Sensing at Plymouth for over 20 years. Andy is conversant with all the products and technology on offer from Silicon Sensing and has considerable experience in working with customers to ensure they get the product and service they need.
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Caroline Langmaid - Sales Manager
Caroline deals with many of our existing and new customer queries. She has a technical background and is knowledgeable on all aspects of the gyro technology and products. Having worked for the company many years ago she left to raise a family and has now returned working part-time (Wednesday to Friday).
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Stephen Lee - Logistics
Stephen also has a long track record with Atlantic Inertial Systems (previously BAE Systems) and Silicon Sensing. Stephen manages product stock levels and logistics, he processes customer orders and ensures we deliver on-time and to the right place. Issuing of invoices and receiving payments is also Stephen's responsibility.
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