Here's some quick 'bio's of the Customer Support Staff who are likely to be dealing with your enquiry. They can deal efficiently with your enquiry and usually respond within 1 working day. If they can't answer your query directly they can access a wide range of technical experts who can.Eric Whitley - Business Development Executive |
 | Eric heads up the Customer Support Team and manages the Commercial business at Silicon Sensing, Plymouth. With over 20 years experience working for Atlantic Inertial Systems (previously BAE Systems) and more recently Silicon Sensing, Eric brings a wealth of expertise to the business. An engineer by profession, but with a broad business and commercial background, Eric is equally happy to talk about your application and help you select the right product as he is discussing price and delivery. |
Kevin Swain - US Sales Manager |
 | Kevin is the newest addition to the Silicon Sensing sales support team. As US Sales Manager, he is responsible for all sales and support of Silicon Sensing products and customers in the United States and Canada. Kevin has over 12 years experience in business development and key account management selling technical products and services, and is able to provide in-country support to our existing and new clients from the dedicated SSSL US office located in Cheshire, Connecticut. |
Andy Hughes - Sales Executive |
 | Andy is a senior member of the Customer Support Team with specific responsibility for all marketing activities at Silicon Sensing. Like Eric, he has a professional engineering background and has been with Atlantic Inertial Systems (previously BAE Systems) and Silicon Sensing at Plymouth for over 20 years. Andy is conversant with all the products and technology on offer from Silicon Sensing and has considerable experience in working with customers to ensure they get the product and service they need. |
Caroline Langmaid - Sales Manager |
 | Caroline deals with many of our existing and new customer queries. She has a technical background and is knowledgeable on all aspects of the gyro technology and products. Having worked for the company many years ago she left to raise a family and has now returned working part-time (Wednesday to Friday). |
Steve Clarke - Sales Manager |
 | Steve has been with Silicon Sensing and predecessor companies for over 20 years. As a highly qualified engineer, he has extensive experience in the design of inertial measurement units and in the assessment of gyro performance. After a break outside of the company, Steve has recently rejoined as a Sales Manager. He is an excellent source of technical advice for would-be gyro integrators and is well respected by our customers. |
Stephen Lee - Logistics |
 | Stephen also has a long track record with Atlantic Inertial Systems (previously BAE Systems) and Silicon Sensing. Stephen manages product stock levels and logistics, he processes customer orders and ensures we deliver on-time and to the right place. Issuing of invoices and receiving payments is also Stephen's responsibility. |
